Shipping & returns

Exchanges

  • Exchanges can only be done in store on eligible items within 14 days.

Returns

  • NO CASH BACK ONLY STORE CREDIT ON ELIGIBLE ITEMS within 14 days.
  • Returns and exchanges can be done in store for all online purchases.

Ship all returns to :

Sox World Plus

120 Cedarhurst Avenue,

Cedarhurst,NY,11516.

  • Please include your order number, name, address and phone number in the package.
  • Ship returns using a traceable method. We are not responsible for lost packages.
  • Credit will be issued to your original payment method for Online Orders Only.

 

Return Restrictions:

  • Most purchases may be exchange or return for a STORE CREDIT (excluding shipping cost).
  • Items must be returned in their original conditions and packaging, all tags still attached.White shells, tights and t-shirts may NOT be returned if they were tried and taken out of the package.
  • Pantyhose may NOT be returned if they were taken out of the package.
  • All merchandise received through our phone order/curbside/store pickup options are subject to our regular store exchange and return policy
  • Final sale items are not returnable.

 

Please contact our store for any further questions.

Phone:

(516)-295-2036 or (516)-295-4404